Shipping Policy

Processing time

The time I need to prepare an order for dispatch can vary. Please check my current processing time found at the top of my page in the store notice.

Estimated delivery times:

Please note: Due to Covid19, there may be significant delays.

All my parcels are sent from the United Kingdom, using Royal Mail. The arrival times will vary according to the country you are shipping to. Once I have created your order, you will be notified by email. These are the times it will take to arrive after your order is complete.

United Kingdom: 1-2 business days
United Kingdom upgrade tracked and signed: 2-3 business days
Europe: 3-5 business days
Europe upgrade tracked and signed – 3-5 business days
USA: 2-12 weeks
USA upgrade tracked and signed: 6-7 business days
Canada: 2-12 weeks
Canada upgrade tracked: 6-7 business days
Rest of world 2-12 weeks
Rest of world tracked and signed: 6-7 business days

If you wish to upgrade your shipping, please select the upgrade shipping option on checkout. I cannot be held responsible for any delays or missing packages that do not choose tracked and signed.

Please remember I need time to create your item with the greatest care and attention to detail, so do remember to check my current time needed for processing your order, at the top of my page in the store notice. This can change without notice,  as I sometimes get an influx of orders in one go. You will be notified if this is the case.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Questions about your order?

Please contact me if you have any problems with your order. I am always happy to help!